Throughout the pandemic, Royal Mail have been overwhelmed with mail as more people are at home and ordering more stuff increasing volumes of parcels to manage. With reduced staffed levels due to isolation, there are many areas hit with much longer delivery delays. Deliveries don't just depend on your local area but the whole chain of sorting offices involved from dispatching our factory to being delivered to your house.
Please be patient during this period and expect longer delivery times. Although some of our orders are delivered in 1-2 days, some are taking over 3 weeks. We are leaving 2 weeks from the date of dispatch before investigation so please bare this in mind. Hopefully things will return to normal in the coming months.
Thanks for your understanding.
Vive Protein UK Mainland Delivery
We deliver to all UK and European destinations including work and residential addresses. Please email us at firstname.lastname@example.org for international delivery.
All UK mainland deliveries over £20 are delivered free of charge and will be with you within 2-10 working days (during COVID). Orders under £20 will be subject to a small postage fee of £1.99.
Vive Protein European Delivery
We deliver to all European countries and delivery will take between 4-20 working days depending on location. There will be a delivery fee and this will vary from country to country. Once you have entered your address details, your delivery charge will be applied.
Your Vive Order
Once you have placed your order, you will receive an email confirmation and a tracking number.
Not happy with your Order?
If you are unsatisfied with any aspects of your delivery or product, please email email@example.com and one of the team will do everything they can to help.